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Refund policy

  • Replacement of products is possible within one month from the date of purchase.
  • Products on offer can be exchanged within one week.
  • It is not possible to replace damaged and used products.
  • Products cannot be replaced if the packaging is damaged.
  • Products on offer cannot be exchanged.
  • Seasonal products do not change after the end of the season (even if less than a week has passed since the purchase).
  • It is not possible to return the money but to exchange products with other products.
  • In the case of defective products, they are checked by our service and you will be answered within 48 hours for the reason of the defect.
  • In cases where the products are damaged by the customer or broken will be paid by the customer.